Products from Dongguan Huawen New Power Co., Ltd., including home energy storage system, are always of the highest quality. We have set strict standards for selecting raw materials as well as the materials suppliers, making sure that only high-quality materials are used in the production of the product. We also adopt the Lean system in the production practice to facilitate the consistent quality and ensure zero defects of our products.
As a top brand in the industry, Huawen plays a crucial role in our company. In the Word-of-Mouth research carried out by the industry association, it attracts people because it is both environmental- and user-friendly. This is also the key reason for the year-by-year increasing sales volume and the stably high repurchase rate. All products under this brand are believed to be of premium quality and excellent performance. They are always in the lead in the market.
We have created an easily accessible way for customers to give feedback through Huawen. We have our service team standing by for 24 hours, creating a channel for customers to give feedback and making it easier for us to learn what needs improvement. We make sure our customer service team is skilled and engaged to provide the best services.